International Long Distance FAQs

You can add an international long distance plan to your device's line:

• In My Verizon online.
• In the My Verizon app:
  • Choose Account from the top left menu.
  • Select My Plan and International (for shared data plans), or choose a line and click Manage Plan (for unlimited plans).
  • Follow the prompts.
• By sending a text to 4004:
  • Global Choice – text the name of your selected country keyword
  • Global Calling Plus – text the word "Plus"
  • Global Calling – text the word "Global"

Good to know: When you add an International Calling plan, it will replace any existing International Calling plan on your line.

There are a few ways to block calls from international numbers:

• Block certain international numbers from countries that follow the 10-digit North American numbering plan for free.
• Subscribe to Verizon Family or Usage Controls to block any international number.
  • View the Verizon Family FAQs for more information.
  • Sign up for Verizon Family today.
• Visit our Block Numbers page to learn how to block numbers and more about these services.
• To block all international calls, call 611 and speak to one of our representatives. Calls to Puerto Rico, US Virgin Islands, Guam and Northern Marianas are not international.

To allow international calls, you can add an international calling plan on the Change Your Plan page in My Verizon.

Yes. If you need to call the countries listed below from the US, or a 3rd country while traveling outside of the US, call 800-922-0204.

Excluded Countries - International Enabled Lite

You must add this feature to your account if you want to:

• Call from the US to any of the countries listed above.
• Call countries other than the country you're in while traveling internationally.
  • This feature isn't needed to call the US while you are traveling internationally.

To add International Services Enabled, contact us. Your account must be active for at least 34 days* and must be in good standing to add this feature.

*Contact us if your account has been active for fewer than 34 days.

Get help making international calls from the US, by visiting our International Calling page. You'll also find more information about requirements, rates and coverage.

Visit our International Services page or Trip Planner tool for information about plans and rates while traveling outside the US.

How you make an international call when you’re in the US depends on what country you’re calling.

10-digit dialing countries:

1. To make an international call to a country that uses 10-digit dialing while in the US, simply enter the 10-digit phone number you want to call.
2. Tap the Call button.

Making an international call to countries that don't use 10-digit dialing:

1. Dial 011.
2. Enter the country code.
3. Enter the phone number you want to call.
   
4. Tap the Call button.

Good to know:

• For more information about dialing specific countries, visit our International Calling page.
• For information about placing calls while traveling outside the US, visit our Trip Planner tool.

Most mobile phone plans* include unlimited messaging to other countries while you're in the US.

*Previously-available plans: One Unlimited for iPhone, Welcome Unlimited, 5G Start, 5G Play More, 5G Do More, 5G Get More, Get More Unlimited, Do More Unlimited, Play More Unlimited, Above Unlimited, Beyond Unlimited, Go Unlimited, Just Kids, Shared Data – 5 GB and Shared Data – 10 GB, The Verizon plan shared data plans (e.g., S, M, L, XL & XXL).

International messaging is automatically available on your account.

International multimedia message (MMS) coverage is available for certain countries and mobile operators within those countries.

To check availability by country, go to our International Calling page, and enter a country in the search field. You'll see the multimedia messaging services available for that country.

How you send an international message when you’re in the US depends on what country you’re messaging:

• 10-digit dialing countries use the regular 10-digit dialing pattern.
• Countries that don’t use the 10-digit dialing pattern:
  Open your text message app.
  • Enter 011 in the To field.
  • Enter the country code.
  • Enter the phone number you want to text.

For additional information on dialing patterns for specific countries, visit our International Calling page.